The whole thing is sad w/ Smart Money… I hope you get an answer/refund soon! Let us know when you do, and maybe the number you were calling so others in the same boat can be helped :) Appreciate you sharing your story with us.

I know, right? Sad indeed… and now Newsweek is gone too, so I just pray Money doesn’t go that route anytime soon!

FIrst I’m told (without my consent) that my nearly 2 yr subscription for Smart Money will be converted to another magazine (Barron’s). And then I don’t even receive it. This company needs to give a refund or provide another magazine subscription promptly. I’ve been waiting 4 months! It has cost me time (numerous calls to customer service) and money and I have nothing to show for it. THey could’ve had a new Barron’s customer but instead they have a disgruntled customer who tells everyone to avoid anything to do with Dow Jones & Co. Terrible customer service.

@RichUncle EL – I ended up doing the same, haha… just to have a pure one without any mailing labels on it ;) Ya never know?
@Jason – I don’t know if they’ll ALL go away, but I’m sure 80% of them will… the population outside of the younger people are still pretty big :) Now maybe in 70 years?
@Melissa – It does, thank you! I was halfway asking them just out of curiousity, but also I was hoping for someone to really answer them for us :) So thanks! Didn’t realize print and online ad rates could be so different, or handled by different teams even, but it totally makes sense. You rock.
@Jenna, Adaptu Community Manager – Hopefully I’ll get over it ;)
@Brent Pittman – Haha… that’s also a very possible reason ;)
@Jennifer Lynn @ Broke-Ass Mommy – They better not be!! I’m hoarding them in my personal library just in case though – you can’t have *everything* digital!
@SavvyFinancialLatina – Wowwwww, now that is crazy to think about! You youngin’ you :)

What happens to all those advertising deals? Do they just go away or move online?
Most of the advertisers were probably contacted before the announcement in June to determine if they wanted to transfer their ad dollars over to the site, or get reduced rates for the remaining runs. Typically online/offline ads are managed through different ad sales departments with drastically different rates, so the advertiser would have the option of how to utilize those bucks.

What about customers’ pre-paid mag subscriptions? Do I just lose all future months now?
As mentioned above, they will likely try and offer discounts to other products that the company owns, to try and limit as much return-money exposure (and a ridiculous amount of calculations). If the customer doesn’t go with another product, the company could offer partial buy-outs or a free gift in exchange for the trouble.

What happens to all the employees? Do they move online too or to other areas of the parent company (Dow Jones)?
Most likely, they have been whittling down the print staff for some time in preparation for this close. The people who are left will be offered packages or moved to the parent company – some with choice, some without. Remember that the magazine was produced/published several months ago as monthly editions can take up to three months to come to market. So most of the writers/employees from that last issue have already moved on to other assignments.

Hope that provides a little insight…